Contact Us

We're here to serve you. 

No matter where you're located around the world we have options for you. Chat with us online or via the mobile app, anytime.
Client Care Center available for clients calling from out of country, Monday - Friday, 8:00 am - 7:00 pm, Central Time.

  • Germany: 0800-181-3419
  • Korea On post: 00308-12-0268
  • Korea Off post: 00789-14-800-4176
To contact Client Care, call 888-929-2265, Monday - Friday, from 8:00 am - 7:00 pm, Central Time. 
Armed Forces Bank accepts Telecommunications Relay Services calls during regular operating hours, including TTY Relay Service (711 calls) and Video Relay Service. In order to protect your identity and your accounts from fraud, we simply require an authorization form that tells us your account(s) are eligible for relay calls. Click here for the form and submit to us via secured message to place on your account. 
Message and data rates charged by your mobile phone carrier may apply.
Bank Routing Number: ‍101108319
  • General Mail PO Box
    PO Box 26458
    Kansas City, MO 64196

  • Deposit Only Mailbox
    PO Box 26744
    Kansas City, MO 64196
You can login to secure digital banking to message us. Chat is also available on our website. Look for the chat bubble in the lower right corner of the website pages and meet Mili! She's ready to help!
a graphic showing what the armed forces bank chat person looks like