Identity Protection
Enjoy peace of mind knowing your personal information is safeguarded with the most advanced fraud detecting technology.
Armed Forces Bank strives to deliver superior new products and services that truly are valuable and convenient. As the modern, financial landscape continues to evolve, we're committed to a thoughtful approach to providing the utmost in protection services for our valued customers.

Armed Forces Bank's Identity Protection fraud prevention tools are designed to help you maintain control over your identity. Identity Protection is simple to use, and completely comprehensive - just the right fraud protection for you.

  • Identity Theft Insurance — Peace of Mind Knowing Your Expenses are Covered
  • Identity Fraud Support Service — Your Team of Specialists Awaits
  • Payment Card Protection
  • Card PatrolSM (1)
  • Fraud Assist Toolbox
  • Triple-Bureau Credit Reports (2) — Receive a Consolidated Report With Information From the Three Major Credit Reporting Agencies
  • Credit Alert® (3) — 24-Hour Daily Credit Monitoring

Advanced identity theft protection features

Customer Support

Access dedicated Customer Support at 1-855-595-6488.

Identity Theft Insurance

Members have up to $10,000 in financial compensation for covered expenses incurred in the recovery of their stolen identity.

Identity Fraud Support Service

Receive guidance in the recovery process from professionals who can help with notifying creditors, organizing paperwork, and more.

Payment Card Protection

Protect all your credit, debit, and ATM cards in the event of loss or theft! Register your card numbers and with one phone call, you may cancel cards, stop unauthorized purchases and request new cards using our toll-free 24-hour number.

Comprehensive fraud detection features

Card PatrolSM (1) Identity thieves care about two things - stealing your personal information and selling it to make money. Our sophisticated, real-time, early warning technology monitors various chat rooms across cyberspace for your personal information. In the event that identity theft occurs, you will be assigned a personal caseworker to take you through the resolution process.

Professional support and peace-of-mind

Fraud Assist Toolbox

This convenient, online tool helps streamline the identity theft prevention and recovery process. Members can choose to set fraud alerts, stop pre-approved credit offers, and stop unwanted telemarketing calls.

Triple-Bureau Credit Reports (2)

Get a full picture of your credit strength with credit reporting and scoring from all three major credit reporting agencies - Experian, Equifax and TransUnion.

Credit Alert® (3)

With 24-hour, daily credit monitoring, you'll be alerted automatically of certain negative changes to your credit. While it can't prevent identity theft, Credit Alert® can greatly reduce its impact by allowing you to minimize the damage. In the unfortunate event you receive notification of a negative change, you'll be provided with access to the Credit Information Hotline. The hotline is staffed with trained individuals ready to provide answers to commonly asked questions. If there are no changes to your credit, you'll even receive a quarterly notification letting you know that nothing has changed. Your initial enrollment in Credit Alert® will be valid for one year with an option to re-enroll at no additional cost!

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Identity Theft Insurance is offered through the insurance company named on the Benefit Summary included in the membership materials. Please refer to the Summary for complete details of coverage, limitations and exclusions.

Insurance Disclosure: The insurance offered is not a deposit, not FDIC insured, not an obligation of or guaranteed by the financial institution or an affiliate, and not insured by any agency of the U.S.

(1) Card PatrolSM monitors up to ten registered major credit/debit cards (including VISA®, MasterCard®, American Express®, Discover®, and Diners Club®) in Internet chat rooms. It is impossible to ensure that all Internet chat rooms have been searched for your personal information. Accordingly, your monitoring alert reports may not contain or apprise you of all of your personal information that is publicly available or that may have been compromised.

(2) Neither Affinion Benefits Group, its credit information subcontractors, nor Financial Services Association shall have any liability for the accuracy of the information contained in the credit reports or credit scores which you receive, including any liability for damages, direct or indirect, consequential or incidental. The service is not a credit counseling or repair service and does not promise to help you obtain a loan or improve your credit record, history, or rating. In addition to other rights, you are entitled by law to request and receive a free report every twelve months from each of the national credit reporting agencies (Experian, TransUnion, and Equifax). Information regarding these and other FCRA rights is available at

(3) Credit Alert® is not a credit counseling service and does not promise to help you obtain a loan or improve your credit record, history or rating. The Credit Alert® service may be modified or improved at any time and without prior notice. Credit Alert® is a registered service mark of Affinion Publishing, LLC. Daily monitoring will notify members of any inquiries, certain derogatory information, accounts, public records or change of address that have been added to their credit reports as reported by one of the major credit reporting agencies. If no information has been added or changed, then the member will receive a quarterly notification stating that no information has changed within their credit file. Neither the Plan Administrator, the provider of the Credit Alert® service, or its credit information subcontractors, nor Financial Services Association shall have any liability for the accuracy of the information contained in the Credit Alert® reports which you receive, including any liability for damages, direct or indirect, consequential or incidental.


For credit cards: If the card issuer has notified you of your maximum potential liability, has provided a means for you to notify the card issuer of credit card loss or theft, and if the credit card contains a way of identifying the cardholder or authorized user, then your liability for fraudulent charges made to your account before the card issuer is notified is up to $50 for each card.

For debit and cash-machine cards: Your liability for fraudulent use of your cards is up to $50 if you notify the card issuer of the loss or theft of the card within two business days after learning of the loss or theft of the card. After that, your liability is up to $500 for each card. Or, if you do not notify the card issuer within 60 days of receipt of a monthly statement showing unauthorized transfers, then your liability for each card is up to the total amount of unauthorized transfers that occurred after the 60-day period and before notice, provided that the card issuer establishes that the unauthorized transfers would not have occurred if you had notified the card issuer within the 60-day period. You may also be liable for up to $50 or $500 for each card as described above, as applicable.