Armed Forces Bank's automation underlies its service-member friendly mission

Armed Forces Bank serves a young, highly decentralized, tech-savvy customer base, and must be available 24/7. Automation and digitalization underlie the $1.2 billion bank’s ability to deliver on that mission. For this podcast, Bank Automation News sat down with Chief Operating Officer Tom Kientz and the Director of Military Consumer Lending Jodi Vickery to better understand the role automation plays in serving military customers across the world.