When you question a particular transaction you believe may be an error, that’s known as a debit card dispute. Types of transactions that can be disputed are:
- Charges listing the wrong amount or date
- Duplicate charges
- Charges for services or goods you did not accept or were not delivered as agreed
- Failure to post credits, such as returns
- Charges you ask for an explanation or written proof of purchase for
Please call us at 844-214-6758 if you would like to dispute a transaction.
If you received an alert asking you to confirm a transaction, please call the number listed in the alert to receive further assistance.