All FAQs

Mobile Banking Security

  • Notify your phone service provider immediately so your device can be disabled. This will help reduce the risk of someone accessing your information.
  • Log into Digital Banking on a desktop or tablet and remove your mobile phone number from your Digital Banking profile. 
  • We recommend you regularly monitor your accounts for any suspicious activity. Call us at (888) 929-2265 right away if you notice anything that concerns you.

Learn more about identity theft

If your phone is lost or stolen, your Mobile Banking access is secure. No personal information or password from your Mobile Banking account is ever stored on the phone, and your login session times out automatically after 10 minutes of inactivity.