All FAQs

Transfers & Stop Payments

You can make a one-time internal transfer by doing the following: 

  • Log into Online Banking. 
  • Select the “Account Summary” tab, then scroll down to the “Express Transfer” section. 
  • Select the account you want to transfer funds from in the “Transfer From” drop-down menu.
  • Select the account you want the funds transferred to in the “Transfer To” drop-down menu.
  • In the “Transfer Amount” field, enter the dollar amount you want to transfer.
  • Specify the date you want the transfer to happen on. 
  • Click “Next” when ready. 
  • A preview of the transfer will display so you can confirm the information you’ve entered. Once you verify the transfer’s details, click “Submit”. If you need to make any changes, simply click the “Back” button to return to the previous page without completing the transfer.
  • Once you submit the transfer, a confirmation screen will confirm the transfer has been completed. This screen will also provide a confirmation number for your records. 
  • Please note there are activity restrictions on savings and Money Market accounts.

See How to Transfer Money & Pay Bills Online (PDF) to learn more about making one-time or recurring internal transfers in Online Banking, the mobile app, or mobile browser.

 

You can establish a scheduled or recurring internal transfer by doing the following:

  • Log into Online Banking.
  • Select the “Account Summary” tab, then in the “List of Accounts” section, select the last 4 numbers of the account you would like to transfer funds from.
  • Hover your cursor over the “Internal Transfers” drop-down menu, then click “New Scheduled Transfer”.
  • Select the account you want to transfer funds to from the “To Account” drop-down menu.
  • For transfers to loans or checking loan accounts, you will see an additional option for “Payment Type”. In this case, select one of the following payment types from the drop-down menu: Regular Payment, Interest Only, Principal Only, or Escrow Only.
  • Select a transfer frequency from the “Frequency” drop-down menu. Note: “On-demand” means a one-time transfer and “Bi-Monthly” means a transfer will occur every other month.
  • Enter the amount you want to transfer in the “Amount” field.
  • Specify the date you want the transfer to happen on.
  • Specify the number of transfers. This applies to all frequency options except “On-demand”.
  • Enter a transfer description. This is optional.
  • Click “Submit” to complete the request.

See How to Transfer Money & Pay Bills Online (PDF) to learn more about making one-time or recurring internal transfers in Online Banking, the mobile app, or mobile browser.

No, currently online transfers can only be made between your Armed Forces Bank accounts, and there is no way for you to transfer money online directly to other financial institutions. Call us at (888) 929-2265 to initiate a transfer to another financial institution.

You can place a stop payment on a pre-authorized automatic payment, check, or range of checks. You cannot place a stop payment on a transaction that’s been initiated with your debit card. Complete the following steps to place a stop payment:

  • Log into Online Banking.
  • Select the "Account Summary" button to access the list of accounts, then select the account from which the payment was established. The account information will then display.
  • Select the "Stop Payment" button.
  • Provide all the requested information.
  • Select "Next". On the next screen, a preview of the stop payment request will appear so you can verify that the information was entered correctly. If you need to make any adjustments to the information, select "Back" to go back to the "Add Stop Payment for..." page.
  • If all information is correct, select "Submit". A confirmation screen will confirm the stop payment transaction has been submitted. This screen will also provide a reference number for your records.
  • You cannot place stop payments on debit card transactions.
  • There are fees that apply to stop payments.