All FAQs


  • You can use Text Banking if your phone allows text messaging to and from short codes.
  • You can use the mobile browser if you can browse the Internet on your phone.
  • You can use the mobile app if you have an iPhone® or Android™ device capable of downloading apps from the app stores.

It is free to download and use the mobile app, access the mobile web, and make mobile check deposits. However, standard messaging and data rates from your mobile carrier may apply for Text Banking and alerts.

As long as your mobile carrier offers Internet service in the country you are visiting, you can use Mobile Banking. However, any additional access, roaming, and text charges from your carrier will apply.