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Full-Time
1111 Main Street
Kansas City, MO  64105
BSA Analyst
Summary: The BSA Analyst is responsible for the ongoing review of system-generated transaction monitoring reports and investigating situations involving unusual or suspicious activity of non-complex transactions. This position will also conduct the back-office processing for completion of Currency Transaction Reports (CTRs). Additionally, the BSA Analyst will review, maintain, and update data in other areas of compliance related to the BSA (Bank Secrecy Act) and other AML (anti-money laundering) laws and regulations. Principal Accountabilities: • Monitor daily and monthly reports for suspect transaction activity. • Investigate accounts and make recommendations to either clear or to further investigate. • Contact tellers and branch managers to clarify customer transaction intentions. • Make sound subjective decisions when suspicious activity is detected and document decisions accurately. • Maintain thorough case documentation, including but not limited to, customer statements, due diligence documents, transaction images, etc. • Present written suspicious activity report (SAR) recommendations to BSA Committee on case investigations • Analyze currency transaction data and complete CTRs electronically. • Assist with BSA document and data retention activities. • Attend BSA/AML compliance training sessions to remain up-to-date on industry best practices. • Conduct all duties in compliance with applicable laws, regulations, and Bank policies and procedures. • Maintain current knowledge of laws, regulations, policies and procedures applicable to the job assignment. • Other duties related to BSA compliance as may be assigned.
Qualifications:
Minimum Qualifications: • Focus, attention to detail, problem-solving skills, and a strong attitude in favor of high quality work. • Proficient in Microsoft Word and Excel. • Excellent oral and written communication skills. • Strong organizational skills. • Ability to handle confidential information in a mature and professional manner. • Ability to work with minimal assistance. • Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations. • Ability to conduct logical investigations. • Excellent time management skills and the ability to work both independently and as a member of a team. • Ability to work effectively in a multi-task, high-volume environment. • Self-motivated and results-oriented. • Good understanding of banking or financial business operations and systems. • Ability to establish and maintain effective work relationships both internally and externally. Experience • Bachelor’s degree or five years of banking experience, with two years in BSA compliance. • CAMS certification preferred. Work Environment • Normal office environment with extensive use of computer. • Full-time position of at least 37.5 hours per week. • Normal office hours of 8 am to 5 pm with one hour lunch break.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law. Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.
 

Full-Time
1111 Main Street
Kansas City, MO  64105
Bank Center–Personal Banker/Teller Lead
The Banking Center is a high-energy, fast-paced customer service center which places innovative technology into the hands of associates who deliver exceptional service. This represents a great opportunity to be part of a new, growth-oriented banking center that provides an outstanding customer experience. Summary: The Banking Center team lead will engage in the day-to-day operations of a blended video teller and online banking team. The team lead will work directly with customers through a video link as well as through other forms of direct electronic communication and will toggle between video teller and online banking interactions. The lead will work under the direction of the banking center manager and will be responsible for supporting department objectives through direct customer interactions, adhering to quality standards, assisting other team members, and participating in training and team communications. The banking center lead will also participate in process design, problem solving and improvement initiatives as directed by the banking center manager. A successful banking center lead will be a self-starter who is comfortable interacting with customers through video and other forms of customer-facing technology such as email and live chat in order to complete banking transactions, provide customer service and support, process personal banking transactions and recommend other products and services. The banking center lead also must be able to train and assist other team members who have varying levels of banking experience while remaining focused on the delivery of exceptional customer service. Principal Accountabilities: Maintain a personally professional and presentable appearance in all internal and external customer interactions. Work among a team of customer-facing associates who are required to exhibit a strong professional and customer-focused orientation in all customer interactions. Support the center manager in the achievement of departmental goals through leading by example and adherence to quality standards, codes of conduct and professionalism. Be fully proficient in video teller, personal banking and online banking tasks and serve in a supervisory role during evening hours, on weekend shifts and as assigned by the banking center manager. Engage with customers in a professional and friendly manner while providing a positive brand experience during each customer interaction. Process bank transactions including check cashing, withdrawals, account inquires and other transactions in accordance with bank policies and procedures. Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise appropriately with branch, operations, and IT staff in problem identification and resolution. Assist the banking center manager with setting work schedules and task assignments for the center. Contribute to the production of daily, weekly, monthly and annual reporting functions for the Banking Center to satisfy operational, managerial, and ad hoc reporting needs. Assist with the identification, development and delivery of new / improved processes related to the Banking Center, Interactive Teller Machines, Online & Mobile Banking, Customer Care, Personal Banking, and other sales and service channels to ensure new initiatives and improvements are addressed in a compliant, timely, accurate and complete manner. Support other departments (retail branches, customer care, online banking, customer relations) with Universal Teller Center customer service issues and escalations. The team lead must be able to work a schedule commensurate with Retail Branch and Interactive Teller Machine hours of operation which may include evening and weekend shift assignments. Other ad hoc duties, as assigned.
Qualifications:
Qualifications: Required • 1-2 years retail banking, bank teller, bank branch, bank operations, or equivalent experience. • Familiarity with banking products and services. • Proficient in Microsoft Office applications (beginner to intermediate level). • Ability to communicate effectively in person, on-screen, over the phone and in writing. • Ability to solve problems while working directly with external and / or internal customers. • Ability to work in fast-paced, multi-tasking environment. • Familiarity and high comfort level with a variety of electronic forms of communication – phone, video, social media. • Ability to type at least 35 words per minute. • Willingness and ability to create positive customer service experience. Preferred • Video teller, call center or other multi-media experience. • Experienced with online/mobile banking technologies and services. • Banking operations experience. 1st Shift: 7:45 AM - 4:15 PM 2nd Shift: 11:45 AM - 8:15 PM
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law. Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.
 

Full-Time
1111 Main St.
Suite 302
Kansas City, MO  64105
Credit Analyst II
Summary: Ability to apply skills toward effective financial analysis of borrower’s financial statements, cash flow analysis, and analysis of commercial credit. The individual will be able to perform credit analysis of larger commercial credits with the expectation that progress will be made toward more complex credit analysis after fulfilling the minimum job responsibilities. Well-written credit analysis with minimal revisions made by supervisor or department head. Principal Accountabilities: The Credit Analyst II will be able to perform the following tasks: • Financial statement spreads. • Financial analysis of commercial loans (both real estate and commercial and industrial). Commercial credits will be more complex with potential for multiple collateral types, financial statement analysis of multiple guarantors, and industries with limited number of companies. • Prepare financial analysis on unique commercial property types such as special purpose or commercial businesses with limited market share. • Strong understanding of accounting treatments typically found in financial statements of larger commercial credits. • Prepare well-written financial analysis of loans for presentation to loan officers and/or loan committee. • Complete financial analysis reports that are completed in a quality manner and within service time line expectations. • Compliance with the Mutual Charter Agreement between Credit/Underwriting and Commercial/Special Assets Relationship Management as posted on the Bank’s Intranet. • Effective communicator with lending officers, supervisors, and co-workers to provide for effective follow up on credit reviews. • Mentor to Credit Analyst I. • Other special projects or other tasks as required by supervisor/manager.
Qualifications:
Minimum Qualifications: The Credit Analyst II will generally have 3 to 7 years of experience with financial statement analysis, commercial loan review, accounting financial analysis, or similar work experience. The Credit Analyst II will generally possess an undergraduate degree in either the field of accounting, finance, real estate, business administration, or related field. The Credit Analyst II will generally have experience in larger size credits in excess of $1 million.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law. Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Credit Card Specialist I
Summary: This position is responsible for assisting with the daily operations of the credit card department. Principal Accountabilities: Specific duties include, but are not limited to: • Answering incoming phones calls and responding to written correspondence • Researching outages on General Ledger accounts used by the department • Performing balance transfers per customer requests • Monitoring daily reports including: Foreign transaction report, Activity on accounts blocked report, Over limit report, ACH return items report, Outstanding temporary stolen blocked accounts report • Completing the Daily settlement reports with Fidelity Information Systems • Posting payments and adjustments to the credit cards • Responding to LiveCycle tickets • Checking the mail from customers and branches • Maintaining the credit card logs • Performing maintenance on customer credit card accounts • Researching customer inquiries regarding credit bureau reporting and bankruptcy case notifications • Credit Line Increases (logging and sending to underwriter, increasing limits upon underwriter approval) • Researching Bankruptcy notices and marking accounts as such in FIS • Completing the Fin/CEN reports for the Compliance department • Input new card to FIS for issue to customer
Qualifications:
Minimum Qualifications: The requirements listed below are indicative of the skills, knowledge and ability required for success in this position: • Must work well in a fast paced environment • Must be able to multi-task to meet deadlines • Must show strong initiative • Must be able to prioritize workload independently • Possess good organizational skills • Possess a substantial knowledge of guidelines, procedures and regulatory requirements for credit cards • Must possess the interpersonal skills to communicate with customers, vendors and fellow employees in a courteous and professional manner at all times • Must have strong familiarity and working knowledge of MS Excel software • Previous banking experience required • A minimum of a high school diploma
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law. Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.
 

Full-Time
1111 Main Street
Kansas City, MO  64105
Digital Banking Representative I
Summary: The Digital Banking Center Representative I will engage with customers in a blended contact center environment consisting of web chat, secure mail and online banking interactions. Customer interactions will be handled through email, live chat and other electronic forms of communication. The representative will work as part of a team under the direction of the Digital Banking Manager and assigned team leads. The representative will be responsible for supporting department objectives through direct customer interactions, adhering to quality standards and performing light administrative tasks. A successful representative will be a customer-focused team player who is comfortable interacting with customers through customer-facing technology such as email and live chat in order to complete banking transactions. The representative will provide customer service and support while recommending other products and services. The representative must be focused on the delivering of exceptional customer service during each customer interaction. Principal Accountabilities: • Provide front-line customer support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels. • Receive, process, and fulfill customer requests and product applications submitted through web forms, via email, fax, electronic support forms, and account applications, for all institutions. Representatives will work requests submitted through the web sites, outbound sales, and from the customer care center. • Process customer support requests and inquiries including, but not limited to: Reg E Inquires, Stop Payments, ACH inquires, Account Information. Close accounts, Password Resets etc. • Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, and deliver fulfillment materials, and upload approved accounts. • Perform all tasks necessary to process secured credit card collateral accounts and refer applications to the credit department for further processing. • Process support forms and Intranet helpline tickets from customer care, retail branches, and outbound sales to support customers with online / mobile banking, eCommerce banking features and services, and miscellaneous inquiries and requests.
Qualifications:
Qualifications/Requirements: • Customer direct Sales/Service Experience • Ability to work in a fast pace, multi-tasking work environment • Ability to communicate with customers effectively professionally both verbally and in writing • Familiarity with Microsoft Office applications • Ability to work independently and as part of a team
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law. Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.
 

Full-Time
1111 Main Street
Suite 302
Kansas City, MO  64105
Loss Prevention Investigator I
Review the daily transit check deposits to verify authenticity. Review debit card reports daily to identify suspectm activity. Input required account maintenance based on the findings. Review various bill payment reports as needed and input required maintenance. Review accounts with returned deposited items for addendas or teller alerts. Be prepared to assist the branches in verifying checks by supplying phone numbers for banks and/or companys.
Qualifications:
Must be detail oriented, dependable, flexible and have the ability to work independently and as one of a team. Good verbal and written skills are necessary. Prior teller experience is helpful. Accurate typing and computer knowledge including Excel and Word are required for this position.
 

Full-Time
1111 Main St.
Kansas City, MO  64105

Full-Time
1720 Marshall Rd.
P.O. Box 6071
Fort Bliss, TX  79906

Full-Time
108 McNair Rd.
Building 451
P.O. Box 1759
Fort Myer, VA  22211
Mortgage Loan Officer
Summary: You will be able to sell direct to customers and solicit customers indirectly through third parties such as realtors, builders, and developers. You will continually identify, develop and maintain proactive and exceptional service-based relationships with retail branches and other clients that can serve as a recurring source of referrals for new mortgage lending opportunities. You will be responsible to develop mortgage lead sources, respond timely to customer inquiries and Bank referrals, analyze borrowers financial and credit data, determine customer financing objectives, advise borrowers of product/pricing policies and guidelines, submit complete applications, help processing team to proactively gather required documentation, and ensure loans are closed within 30 days. Principal Accountabilities: • Originate loans based on outside sales activity. • Meet minimum funding requirement starting the third full month of employment. • Supervise Mortgage Loan Assistant, if one is assigned to you. • Maintain high-quality, compliant loan files for loans you originate.
Qualifications:
Qualifications: Our ideal candidate must be able to build exceptional relationships with customers and referral sources. The candidate must exhibit strong product knowledge and employ a high-touch, consultative sales approach when providing recommendations to customers based on financial analysis and the customer's financial needs, goals and circumstances. Candidate must have the ability to meet minimum funding requirements starting the third full month of employment. Must maintain all required licenses and registration, including NMLS registration. Additional requirements include:
 

Full-Time
Kansas City, MO  64105
Mortgage Loan Processor II
Summary: The Mortgage Loan Processor II is expected to process residential mortgage loans in adherence to product, investor and agency guidelines, follow applicable laws and regulations, as well as company standards. Act as a liaison between loan officers, customers and various departments throughout the company. Principal Accountabilities: Primary responsibilities include but are not limited to: • Process loan applications within designated time frames and update the loan origination system (LOS) daily to ensure accuracy of reporting and loan status. • Gather necessary documents to process loans and perform an initial review to determine likelihood of approval by analyzing credit, capacity and collateral to investor guidelines. • Be proactive in contacting the necessary parties to obtain all needed information to ensure commitment and closing dates are met. • Review residential loan documentation regarding borrower employment, assets and liabilities to verify completeness, accuracy, and compliance. • Request appraisals, payoffs, inspections, mortgage insurance and other items through the appropriate vendors. • Submit, review and/or analyze automated underwriting findings and documentation provided by borrowers. • Accountable for delivering a complete file to underwriting and closing by ensuring all conditions are cleared in a timely manner. • Assist fellow team members, Loan Officers, Underwriters and Closers to ensure a smooth production flow of loans to our investors. • Other duties as assigned.
Qualifications:
Minimum Qualifications: The requirements below are indicative of the skills, knowledge and ability for success in this position. • Must work well in a fast paced environment and be able to adapt to change. • Show initiative, multi-task and possess good organizational skills. • Possess interpersonal skills to communicate with customers, vendors, and fellow employees in a professional manner at all times. • Knowledge of guidelines and procedures for FHA, VA and Conventional loan products. • Experience with the loan originations system, Encompass, is a plus. • A minimum of a high school education and five years’ experience as a mortgage loan processor. This position may require S.A.F.E. registration. All employees who will be engaged in residential mortgage originations must register with the federal registry system and maintain a status in good standing under the SAFE act requirements.
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Mortgage Loan Underwriting Manager
Summary: It is the Underwriting Manager’s responsibility to ensure that all loans are processed and underwritten accurately and in a timely manner while remaining in compliance of Bank, Investor, Agency and Regulatory guidelines. The Underwriting Manager will work in tandem with the Production/Operations manager as a subject matter expert with regard to underwriting and AUS validation matters. Loan approval authority will be granted based on experience and management’s evaluation of credit judgment. Position Requirements: • Ensure that loans are being approved correctly by subordinates. • Ensure continuity of high quality service and responsiveness to customer needs. • Exhibits leadership ability and inspires respect and trust. Is able to react well under pressure and motivate others to perform at a high level. • Provide regular performance feedback and develop subordinates skills and encourage growth. • To render underwriting decisions and opine to satisfactory validation and documentation of AUS findings thus ensuring Bank and investor guidelines are met. • Stay current with underwriting, appraisal, compliance and regulatory changes. • Serve as the subject matter expert and resource in mortgage loan underwriting matters for management, staff and originators. • Provide continuing education for other department members. • Assist with special projects and initiatives within the department. • Ability to express ideas and thoughts verbally and in written form. Exhibits good listening and comprehension skills and is able to keep other adequately informed. • Prepare monthly review and assessment of underwriting exceptions to policy and areas of concern for department management. • Well versed in High Net Worth borrowers • Other duties as assigned • Maintains a staff of 3 or more employees. Responsible for recruiting, selecting, orienting, and training new employees; maintains a safe, secure, and legal work environment; developing personal growth opportunities. • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Qualifications:
Basic Qualifications: • Three years of management or supervisory experience. • High School diploma and some level of higher education attained. • Five years experience as FHA DE Underwriter & VA SAR • Five years experience working with FHLMC/FNMA/FHA/VA programs and guidelines, as well as other conventional investors and mortgage insurers. • Versed in AUS with a thorough knowledge of loan underwriting and processing functions. • Experience with consumer laws and regulations • Effective verbal and written communication skills. • Ability to make business decisions outside of standard underwriting guidelines. • This position may require S.A.F.E. registration. All employees who will be engaged in residential mortgage originations must register with the federal registry system and maintain a status in good standing under the SAFE act requirements. Preferred Qualifications: • Bachelors Degree in business or related field. • Experience with establishing and maintaining underwriting controls. • Knowledge of the loan application, processing, documentation and loan selling processes.
 

Part-Time
9207 Ruf Avenue
P.O. Box 620099
Fort Rucker, AL  36362

Part-Time
Building 918
Fort Irwin, CA  92310

Part-Time
3238 Guadal Canal Rd.
NAB Coronado, Building 18
San Diego, CA  92155

Part-Time
2260 Callagan Hwy
Building s/b 3379, Suite 1
San Diego, CA  92136

Part-Time
3301 Surface Navy Blvd.
Building 3301
San Diego, CA  92136

Part-Time
Mather St.
Building 648
P.O. Box 1448
Travis AFB, CA  94535

Part-Time
6110 Martinez St.
Building 6110
Colorado Springs, CO  80902

Full-Time
5122 Community Center Dr.
U.S. Air Force Academy
USAF Academy, CO  80840

Part-Time
5122 Community Center Dr.
U.S. Air Force Academy
USAF Academy, CO  80840

Part-Time
2348 Sijan Hall Dr.
U.S. Air Force Academy
Building 2348, Sijan Hall
USAF Academy, CO  80841

Part-Time
3108 N. Boundary Blvd.
Bldg 926
MacDill AFB, FL  33608

Part-Time
2819 Spaulding Ave.
Great Lakes, IL  60088

Part-Time
3452 Green Bay Rd
North Chicago, IL  60064

Part-Time
131 Gold Vault Road
Fort Knox, KY  40121

Part-Time
(Inside the PX)
127 Gold Vault Road
Fort Knox, KY  40121

Part-Time
484 Nebraska Ave.
P.O. Box 500
Fort Leonard Wood, MO  65473

Part-Time
143 Replacement Ave.
Building 487
Fort Leonard Wood, MO  65473

Part-Time
13471 Sgt Major Blvd.
Mail: PO Box 6071 El Paso, TX 79906
East Bliss, TX  79916

Part-Time
101 W. Spaatz Rd.
Bldg 2465
Fairchild AFB, WA  99011

Part-Time
North 12th and Pendleton Ave
Building 2130
P.O. Box 331029
Fort Lewis, WA  98433

Part-Time
41st Division Dr. & Nevada Ave.
P.O. Box 331029
Fort Lewis, WA  98433

Full-Time
41st Division Dr. & Nevada Ave.
P.O. Box 331029
Fort Lewis, WA  98433

Part-Time
550 Barnes Blvd.
P.O. Box 4038
McChord AFB, WA  98438
Personal Banker I
The Personal Banker serves and assists customers through teller transactions, disputes, accounts and loans, to create a high level of customer service, and also sells products to create new business for the bank. The Personal Banker will also watch for fraud and illegal activities. Principal Accountabilities: · Performs teller transactions; cashes checks, makes cash/check deposits, saving and checking withdrawals, scanning work on imager, and handles cash · Open checking, savings accounts, money markets, VIP, holiday club, and business accounts. Also open certificates and IRAs as well as debit cards, checks and loans. · Assist customers with turning debit cards back on, giving balances, answering questions about accounts, and selling products. Also take complaints and try to better bank relationships with customers · Do In-store marketing in the Wal-Mart Store, call local businesses to post flyers in break rooms, hang flyers at apartment complexes, and travel to businesses to hand out information and talk with supervisors · Clean the branch, balance the vault, do cash sheets, buy and sell money to Loomis, make sign boards, make calls on the deficit report, and decorate for customer comfort
Qualifications:
Minimum Qualifications: · Typing – 50 WPM · Good phone skills to communicate with customers and employees · Experience with ten-key calculator · Basic knowledge of general office equipment, copier, fax, etc. · Basic computer proficiency · Experience with Word, Integrated Teller, Navigator, Novell, Deposit Pro, ONE Interface, Excel, Imager · Ability to organize own work with very little direction · Problems require analysis based on precedent · Strong decision making skills · Excellent professional judgment and attention to detail · Sales Aptitude · Procedures are established, but conditions change; initiative must be exercised to overcome minor obstacles
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law. Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.
 

Part-Time
7800 Hampton Blvd.
Joint Forces Staff College, Bldg SC-400
P.O. Box 55041 (zip code for mailing 23505)
Norfolk, VA  23511
Personal Banker I (Military Branch)
Summary: The Personal Banker I serves and assists customers through teller transactions, disputes, accounts and loans, to create a high level of customer service, and also sells products to create new business for the bank. The Personal Banker I will also watch for fraud and illegal activities. Principal Accountabilities: Performs teller transactions; cashes checks, makes cash/check deposits, saving and checking withdrawals, scanning work on an imager, and handles cash. Open checking, savings accounts, money markets, VIP, holiday club, and business accounts. Also open certificates and IRAs as well as debit cards, checks and loans. Assist customers with turning debit cards back on, giving balances, answering questions about accounts, and selling products. Also take complaints and try to better bank relationships with customers Clean the branch, balance the vault, do cash sheets, buy and sell money to Loomis, make sign boards, make calls on the deficit report, and decorate for customer comfort.
Qualifications:
Minimum Qualifications: • Typing – 50 WPM • Good phone skills to communicate with customers and employees • Experience with ten-key calculator • Basic knowledge of general office equipment, copier, fax, etc. • Basic computer proficiency • Experience with Word, Integrated Teller, Navigator, Novell, Deposit Pro, ONE Interface, Excel, Imager • Ability to organize own work with very little direction • Problems require analysis based on precedent • Strong decision making skills • Excellent professional judgment and attention to detail • Sales Aptitude • Procedures are established, but conditions change; initiative must be exercised to overcome minor obstacles
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Producing Branch Sales Manager
Summary: The Producing Branch Sales Manager must be able to build exceptional relationships with customers and referral sources. The Producing Branch Sales Manager must exhibit strong product knowledge and employ a high-touch, consultative sales approach when providing recommendations to customers based on financial analysis and the customer's financial needs, goals and circumstances. Responsibilities include actively participating in local realtor, builder and other lender relevant trade associations and actively managing the loan pipeline. Producing Branch Sales Manager must have the ability to meet minimum funding requirements starting the third full month of employment. The Producing Branch Sales Manager is also responsible to recruit, motivate, train and the retention of a team of Mortgage Bankers. Ensure MB reporting to them meets minimum funding requirements starting the third full month of employment and are performing their duties and responsibilities in compliance with federal, state, local rules and regulations. Must maintain all required licenses and registration, including NMLS registration. Principal Accountabilities: • Close a minimum $750,000 in loans per month • Recruit, train, mentor and retain a team of 1 – 5 Mortgage Bankers. • Ensure Mortgage Banker reporting to them close a minimum of 3 loans per month, or $5000,000 per month within 90 days of hire. • Ensure Mortgage Bankers follow set Bank policies and procedures so that all loans are quality products and in compliance with Bank, Regulatory and Investor requirements. • Partner with the VP of Operations to ensure a process of high customer service is consistently delivered. • Promote behavior that is consistent with Bank’s visions, values and ethics.
Qualifications:
Minimum Qualifications: • Proven track record of successfully working with multiple referral sources • Strong knowledge of home purchase transactions • At least 2 years experience in residential mortgage Sales Management. • Ability to manage a pipeline of 15 plus loans. • A good working knowledge of loan underwriting guidelines, processing and closing functions. • At least 5 years experience working on FHLMC/FNMA/FHA/VA programs and guidelines, as well as other conventional investors and mortgage insurers. • Excellent verbal and written communication skills. • Ability to work under pressure. Preferred Qualifications: • Existing Sales Manager with an ability to bring over 1 – 5 producing originators with a verifiable track record of originating 40% of their loans in 2013 as Home Purchase transactions. • Ability to make day-to-day business decisions reflecting the Bank’s visions, values and ethics. • Excellent pipeline management skills.
 

Full-Time
1111 Main St
Kansas City, MO  64105
Project Manager II
Summary: Execute all project management tasks related to the planning, design, testing, and implementation of new technology projects or enhancements to existing technologies. Apply proven communication, analytical, and problem solving skills to help maximize Information Technology investments. Gather and analyze data in support of business case and business / technical requirements. Develop effective processes to address tasks, risks and issues. Develop, manage and communicate detailed project plans to ensure that tasks are completed on time, within budget, and meet project requirements. Develop and implement communication programs to ensure expectations and deadlines are clearly understood. Manage day-to-day project communication with clients and project team members, develop and maintain positive working relationships with project stakeholders, and manage project-related expectations. Prepare project budgets and regular project status reports and communicate to project stakeholders. Principal Accountabilities: • Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications • Analyze existing processes and data to prepare business case, cost benefit , return on investment; make recommendations that address existing and potential problem area within the organization • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems • Meet with decision-makers, system owners, and end users to define and document business, financial, and technical requirements, and identify and resolve systems issues • Manage the selection, design, and integration of commercial or custom applications in conjunction with internal IT and external vendors • Collaborate with analysts, designers, and system owners in testing of new software programs and applications • Ensure that applications meet business requirements and systems goals, fulfill end-user requirement, and identify and resolve systems issues • Ensure that applications meet functional requirements, system compliance, and interface specifications • Ensure compatibility and interoperability of in-house computing systems. • Coordinate and perform in-depth tests (system and unit), including end-user reviews, for modified and new systems, and other post-implementation support • Provide orientation and training to end users for all modified and new systems.
Qualifications:
Minimum Qualifications: • Bachelor's Degree in Computer Science or MIS or equivalent experience • 4 -10 years experience in the design, development and implementation of software and hardware solutions, systems, or products • 3+ years project management experience • PMP Certification • Excellent written and oral communications skills; communicate in terms to both technical and business associates • Excellent listening and interpersonal skills • Highly self motivated and directed, effective in prioritizing tasks • 40+ hour work week; occasional evening and weekend work to meet deadlines
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Staff Internal Auditor
Corporate Audit Fieldwork a. Perform audit fieldwork demonstrating a proficient level of understanding in the areas of: accounting practices, operating procedures, systems, computer assisted audit techniques, control issues and regulatory compliance for the purpose of successfully performing the audit engagement. b. Complies with department policies and procedures for the purpose of completing audit objectives in accordance with departmental standards. c. Develops applicable procedures for the purpose of updating the audit program. d. Identifies and facilitates reportable audit findings and observations for the purpose of management communication. Branch Audit a. Plan, execute and report the results of branch internal audits. b. Develop applicable procedures for the purpose of updating the branch audit approach and program. c. Perform reviewer responsibilities, including audit summarization, to ensure audit objectives are met, adequate, practical coverage is achieved, and overall conclusions are sufficiently and accurately reported and supported. Assume additional responsibilities as requested by the DIA, AS or SIA for the purpose of facilitating department objectives.
Qualifications:
1. Unquestionable ethics and integrity, objectivity, probing inquisitiveness, and a high tolerance for stress under adversarial conditions. 2. Cooperates with auditees, superiors, peers and subordinates. 3. Ability to read, write, hear and speak English. 4. Excellent computer skills, including MS Office and ACL. Ability to easily learn new applications/software. 5. Prior public accounting experience, specializing in financial institutions, and/or bank internal audit experience preferred. 6. Understanding of assigned area of responsibility. 7. Prior experience in project management, auditing and/or internal control consulting, and risk management utilizing various automated tools and techniques preferred. 8. Bachelors or advanced degree from an accredited college or university. Must have access to a vehicle to travel from the office to remote locations when necessary. Work extended hours from time to time. Ability to travel up to 30% of the time.
 

Part-Time
9207 Ruf Avenue
P.O. Box 620099
Fort Rucker, AL  36362

Full-Time
240 W. Fitzgerald Blvd.
Building 6001
Edwards AFB, CA  93524

Full-Time
Building 918
Fort Irwin, CA  92310

Full-Time
Mather St.
Building 648
P.O. Box 1448
Travis AFB, CA  94535

Full-Time
5122 Community Center Dr.
U.S. Air Force Academy
USAF Academy, CO  80840

Part-Time
3452 Green Bay Rd
North Chicago, IL  60064

Full-Time
2210 Trooper Dr.
Building 2210
Fort Riley, KS  66442

Part-Time
2210 Trooper Dr.
Building 2210
Fort Riley, KS  66442

Full-Time
41st Division Dr. & Nevada Ave.
P.O. Box 331029
Fort Lewis, WA  98433

Full-Time
Building 504
McChord AFB, WA  98438
Supervisor
Summary: Plans, directs and organizes daily operational activities of a banking center, primarily at Exchange locations. The Exchange is a 7-day-a-week working environment with Supervisors managing different shifts during the day at different times during the week. Ensures that bank operations procedures are followed and supervises a staff of employees ensuring customer needs are met. Conducts all related business transactions for customers along with cross-selling products and services to meet targeted sales objectives. Promotes and markets products throughout the Exchange to increase account relationships. Principal Accountabilities: Ensures branch operations policies are followed and customer service needs are met Supervises, plans and directs staff promoting product sales and service Coordinates and assigns work, ensuring adequate coverage on assigned shift Opens or closes branch daily Approves transactions and assists in customer disputes In Exchange locations, ensures Exchange management needs are met Responsible for vault balancing and reconciliation Demonstrates effective communications skills, both verbal and written
Qualifications:
Minimum Qualifications: One-year prior supervisory experience One-year prior banking experience One-year cash handling experience Knowledge of bank operations and compliance Ability to track results, complete required reports with computer proficiency Must be able to assist customers with financial matters Ability to supervise 4-5 employees Must possess problem-solving skills and decision-making skills Working knowledge of bank products and services Strong attention to detail Strong interpersonal skills Effective time management, organization and delegation skills Ability to work well with teams Knowledge of general office equipment
 

Full-Time
1111 Main Street
Kansas City, MO  64105
Training Specialist
Summary: The Training Specialist is responsible for coordination and delivery of new hire training programs to include operational technical training, as well as, new associate orientation. The Training Specialist will educate our employees on bank operations, technical skills, computer systems, and sales of existing or new retail products. The training for bank operations and technical skills will primarily focus on new hire teller transactions, as well as, continued education through routine banking center conference calls. Principal Accountabilities: • Delivery/Facilitation of training courses in an engaging and interactive manner with the primary goal of educating retail branch employees on all aspects of the transaction processing, customer presentation, product knowledge, related software applications, and new hire orientation information. Ensure all participants feel respected, welcomed, and valued. • Create and communicate training calendar; coordinate assignment of training courses; perform administrative tasks associated with scheduling training rooms, classroom set-up, preparing training materials, coordinating schedules of other subject matter experts who will deliver portions of training, and all training preparation tasks. • Assist in the coordination and implementation of new organizational training projects. • Track training assignments and attendance; maintain training data to assist with the reporting and metrics of ongoing training initiatives. • Assist department manager with the design, development and planned implementation of new training programs to include various modes of training delivery, such as online and classroom. • Manage updates to existing training materials and assist with the development of new resources. • Maintain an Intranet landing page for Training that can serve as a resource for our employees to use for “just in time” training at their fingertips. Coordinate the repository of training and attendance records of the existing online delivery system (BVS) that contains a complete inventory of all internal and external training. • Provide temporary supervision of associates attending training courses, including monitoring, coaching, and disciplining where necessary for associate conduct, including attendance, appearance code adherence, and general work performance. • Exhibit a positive attitude with respect to Company policies and procedures to foster a positive on-boarding and training experience. • Responsible for knowing and adhering to all bank policies and procedures. • Travel from primary office location to training sites in Leavenworth, Kansas and Denver, Colorado. Out-of-state travel up to 50%. • Ad hoc duties as assigned.
Qualifications:
Minimum Qualifications: • Bachelor’s degree in Human Resources, Organizational Development, Communication, Education or equivalent work experience in a related field. • Demonstrated ability to communicate, both verbally and in writing, using grammatically correct sentence structure and word usage. • The ability to project a polished and professional image. • Exemplary presentation/training facilitation skills. • Proficiency in Microsoft Office Suite. • Ability to travel up to 50% • Driver’s license in primary state of residence. Preferred Qualifications: • Familiarity with Adobe Captivate, Articulate, or other e-learning software. • Familiarity with Learning Management Systems (LMS). • Previous bank teller experience. • Previous supervisory experience.
 

Full-Time
1111 Main Steet
Kansas City, MO  64105
Treasury Mgmt & Bus Bank Sales Supp Spec
Summary: The Treasury Management and Business Banking Sales Specialist are responsible for supporting the Treasury Sales Officer(s). The TSA will work as the liaison between the Treasury Sales Officer, Treasury Support and customers. The TSA will partner with Credit Underwriting, Commercial Lending, Loan Operations and Treasury Support to ensure that any customer request is appropriately completed. Principal Accountabilities: • Open new accounts as instructed by the Treasury Sales Officer(s) including obtaining all required documentation including due diligence and CIP information. • Prepare Treasury Service Request via Livecycle for new or modified services and obtain customer signatures as appropriate or required. • Follow up with customer(s) and TSA with status updates on new/modifications in process. • Must be knowledgeable of all business, cash management and treasury management products and services, required documentation. • May accompany the TSA on calls to customers in the local area.
Qualifications:
Minimum Qualifications: • Strong communication and organization skills including the ability to communicate across and up the organization and with our customers. • Must be well organized and have demonstrated ability to multi-task in a fast-paced environment. • Ability to prioritize work on an on going basis to meet deadlines. • Financial sales and customer service experience will be valuable. • Strong attention to detail.
 

Full-Time
1111 Main Steet
Kansas City, MO  64105
Treasury Support Manager
Summary: The Treasury Support Manager is responsible for directing, managing, and leading a team of individuals supporting commercial clients who subscribe to the bank’s commercial products and services. They are responsible for activities and functions that encompass a high degree of complexity and risk. The Treasury Support Manager has a complete understanding of Treasury Management products, processes and supporting applications. They are responsible for identifying process improvements and maintaining the bank’s Remote Deposit Capture and ACH Policies and applicable risk assessments. Principal Accountabilities: • Subject matter experts regarding treasury management products • Provides oversight for the support of cash management and treasury services products including remote deposit capture, ACH origination and all electronic business banking services. • Responsible for coordinating the implementation and installation of commercial services with business clients using available staff resources. • Coordinates testing for system upgrades and enhancements; reports findings to product managers. • Communicates to the commercial customers regarding new product functionality, enhancements, or changes to the products benefiting or affecting the customer. • Initiate projects or alternatives to improve efficiencies. • Responsible for coaching staff and conducting periodic and annual staff performance reviews. • Participate in vendor user groups
Qualifications:
Minimum Qualifications: • Strong communication and organization skills including the ability to communicate across and up the organization. • Ability to independently lead and complete projects resulting from policy changes, technological advances, and/or new services offered to customers. • Excellent management skills and demonstrated ability to develop and motivate team members. • Certified Accredited ACH Professional (AAP) with a high level understanding of the NACHA operating rules and the regulatory landscape related to electronic payments.
 

We are looking for employment candidates who are professional, diplomatic, and courteous. Experience preferred.

We offer:
  • Medical Insurance
  • Group Life Insurance
  • Short and Long Term Disability Insurance
  • "401 K" Retirement Plan
  • Paid Holidays
  • The bank offers a Checking Account
Armed Forces Bank is an Equal Opportunity Employer M/F/D/V

Armed Forces Bank is part of a military banking group that specializes in military banking and serves Army, Air Force, Navy, and Marine communities throughout the United States. We operate full-service branches inside the Main Exchange on most of these installations. These branches offer 7-day-a-week banking and are open during Exchange business hours.
Armed Forces Bank Participates in E-Verify

N O T I C E :
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


Armed Forces Bank will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, Armed Forces Bank is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Armed Forces Bank may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, Armed Forces Bank uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.

If you believe that Armed Forces Bank has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

For more information on E-Verify, please contact DHS at 1-888-464-4218.