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Full-Time
320 Kansas Ave.
Fort Leavenworth, KS  66027
(Recruit) Account Specialist
Summary: A Recruit Specialist primary function is to communicate with military recruiters and recruits nationwide about Armed Forces Bank, N.A. (AFB) Recruit Program. Promotion of AFB Recruit Program requires a strong knowledge of military branches of services, recruiting, and recruiters, which results in new account openings for recruits by a Recruit Specialist. Principal Accountabilities: • Communication with military recruit and recruiters via outbound communication (telephone, email, and letter) regarding the Recruit Program, the bank, and bank products (accounts and convenience products). Correspondence volume (daily, weekly, and monthly) determined by Recruit Department Manager according to position level and gross account totals. • Accept and respond to incoming military recruiter and recruit communication (telephone, email, and letter) regarding the Recruit Program, the bank, and bank products (accounts and convenience products). • Perform account opening, account maintenance, and account check back (via Livecycle and Navigator). • Research, organize, and assemble information to support promotion efforts of Recruit Program to military recruiters and recruits (Recruit Database research, kit assembly for military recruiters and recruits). • Continual development of knowledge regarding the bank (history, policies, and procedures), banking products, and Recruit Program customer base (military recruits and recruiters). • Review and manage return mail according to procedures. • Other related duties as assigned.
Qualifications:
Minimum Qualifications: Minimum qualifications for a Recruit Specialist include a self-starter who is very organized and detail oriented. As the primary function of this position requires communication with individuals via telephone a professional, pleasant, and friendly attitude is required at all times. Professional telephone skills are a must. A Recruit Specialist should be willing to work as a positive team member in a positive team environment with fast paced, shifting priorities. Prior banking experience preferred but not required. Military knowledge preferred but not required. Education level must include high diploma or equivalent.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
484 Nebraska Ave.
P.O. Box 500
Fort Leonard Wood, MO  65473
ATM Coordinator
Summary: Responsible for transporting large sums of money to and from ATM units on military installations. Responsible for balancing, auditing, replenishing, settlement, monitoring and maintaining cleanliness of machines as required. Prepares reports as required for activities related to the ATMs. Available to handle on-call requests during day and evening hours if any machine has an incident or fault that is controllable for resolution on premises. Principal Accountabilities: Balance, replenish cash and monitor ATMs throughout military installation Trouble shooting ATMs when incidents and faults occur at individual machines Ensure cleanliness of units and marketing materials are available at all machines Prepare all reports required for balancing and auditing of ATMs Plan for appropriate cash levels during holiday weeks Maintain a certain standard of ATM uptime at all locations Communicate directly with the ATM Department for problem resolution with hardware, software and communications issues Maintain good relationships with facility management (Base Command, AAFES/NEX, Banking Liaison Officers, etc) Support secondary ATM coordinators and provide training and direction as back-up
Qualifications:
Minimum Qualifications: Cash handling experience Knowledge of bank operations, including dual control and security Prior knowledge of data communications and computer systems Flexible schedule to be available for onsite visits to units when issues need immediate attention Strong communications skills Attention to detail Problem resolution and decision-making experience
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main Steet
Kansas City, MO  64105
Branch Support Specialist Document Admin
Summary: This position provides phone, chat and email support for a variety of different areas within the bank including branch, customer care center, digital banking, loan operations and accounts payable. The primary responsibilities include ensuring proper deposit account documentation, performing account maintenance and archiving documents. Principal Accountabilities: • Perform account check back to ensure proper account set up and account documentation for deposit accounts including checking, savings, and certificates of deposit. • Scan and index account documentation and other bank records into permanent online storage system. • Perform account maintenance. • Provide general support by answering questions over the phone, chat or via email for branch employees, care center employees and employees from other departments.
Qualifications:
Minimum Qualifications: • Ability to work proficiently with software solutions used by the department. • Ability to communicate verbally and in written form effectively and professionally. • Must be self-motivated, be able to work independently and support the efforts of the other members of the Deposit Operations team. • Detail oriented. • Ability to adapt easily to change.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main St.
Suite 302
Kansas City, MO  64105
Commercial Banker Trainee
Summary The Commercial Banker Trainee is part of the Commercial Banker Development Program. The Commercial Banker Trainee will generally possess an undergraduate degree in either the field of accounting, finance, economics, real estate, business administration, or related field. Work experience in commercial banking is not required. Principal Accountabilities: The Commercial Banker Trainee is part of the Commercial Banker Development Program which will provide training in commercial credit, loan review, loan operations, and commercial lending through shadowing a commercial lender. Within the Commercial Credit Department the Commercial Banker Trainee will receive training and then be able to perform the following tasks: • Financial statement spreads. • Financial analysis of commercial loans (both real estate and commercial and industrial). • Prepare well-written financial analysis of loans for presentation to loan officers and/or loan committee. • Complete financial analysis reports that are completed in a quality manner and within service time line expectations. • Compliance with the Mutual Charter Agreement between Credit/Underwriting and Commercial/Special Assets Relationship Management as posted on the Bank’s Intranet. • Effective communicator with lending officers, supervisors, and co-workers to provide for effective follow up on credit reviews. • Other special projects or other tasks as required by supervisor/manager. Within the Loan Review Department the Commercial Banker Trainee will receive on-the-job training and then will be able to perform the following tasks: • Review commercial credits to determine whether any change in risk rating should be made. • Prepare written reports of loan review findings. • Present to Loan Review Department supervisors on the findings during a specific commercial loan review. Within the Loan Officer shadowing process, the Commercial Banker Trainee will be able to perform the following tasks: • Assist the loan officer with creation of the Credit Approval Submission (CAS) document for loan approvals. • Assist the loan officer with borrower contact in obtaining financial information and other required loan documentation. • Conduct property inspections of collateral securing commercial loans. • Participate in loan meetings with borrowers and the Commercial Loan Officer. • Ability to apply skills toward effective financial analysis of borrower’s financial statements, cash flow analysis, and analysis of commercial credit. • The individual will be able to perform credit analysis of non complex credits with the expectation that progress will be made toward more complex credit analysis after fulfilling the minimum job responsibilities. • The individual will be able to apply Bank Credit Underwriting standards to other functions including loan review and loan origination. The expectations will coincide with the Commercial Banker Trainee’s level of experience and after training programs.
Qualifications:
Minimum Qualifications: The Commercial Banker Trainee is part of the Commercial Banker Development Program (which is attached to this job description). The Commercial Banker Trainee will generally possess an undergraduate degree in either the field of accounting, finance, economics, real estate, business administration, or related field. Work experience in commercial banking is not required. Desirable skills include: • Strong ability to make presentations both in writing and orally. • Strong analytical skills.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Consumer Loan Accounting Rep I
Summary: Book 1-4 Family loans, post loan transactions, and perform loan coding maintenance. Principal Accountabilities: • Open Loan Accounting mail and post-consumer & mortgage loan payments received. • Post-consumer & mortgage loan payments received from the Legal Dept. for Bankruptcy loans and received via Help Ticket. • Book new 1-4 Family mortgage loans on the bank’s loan servicing system. • Review the booking of new 1-4 Family loans by other Loan Accounting staff members. • Review the booking of new HELOC’s. • Process HELOC advance transactions. • Prepare cashier’s checks. • Process ACH withdrawals for loan payments. • Prepare consumer & mortgage loan payoff quotes and complete loan verifications. • Answer customer service phone calls received via the Loan Accounting group extension. • Perform necessary loan & portfolio coding upon receipt of address change forms.
Qualifications:
Minimum Qualifications: • High School diploma or equivalent. • Previous banking, lending, or accounting experience is preferred. • Candidate must be flexible, organized, detail oriented, proficient in Word and Excel, and able to work independently.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main St.
Suite 302
Kansas City, MO  64105

Full-Time
1111 Main St.
Suite 302
Kansas City, MO  64105

Full-Time
1111 Main St.
Suite 302
Kansas City, MO  64105
Credit Analyst III
Summary: Ability to apply skills toward effective financial analysis of borrower’s financial statements, cash flow analysis, and analysis of commercial credit. The individual will be able to perform credit analysis of complex credits. Well-written credit analysis with minimal revisions made by supervisor or department head. Principal Accountabilities: The Credit Analyst III will be able to perform the following tasks: • Financial statement spreads. • Financial analysis of commercial loans (both real estate and commercial and industrial). Commercial credits will be more complex with potential for multiple collateral types, financial statement analysis of multiple guarantors, and industries with limited number of companies. • Prepare financial analysis on unique commercial property types such as special purpose or commercial businesses with limited market share. • Strong understanding of accounting treatments typically found in financial statements of larger commercial credits. • Prepare well written financial analysis of loans for presentation to loan officers and/or loan committee. • Complete financial analysis reports that are completed in a quality manner and within service time line expectations. • Compliance with the Mutual Charter Agreement between Credit/Underwriting and Commercial/Special Assets Relationship Management as posted on the Bank’s Intranet. • Effective communicator with lending officers, supervisors, and co-workers to provide for effective follow up on credit reviews.
Qualifications:
Minimum Qualifications: The Credit Analyst III will generally have 5 years or more of experience with financial statement analysis, commercial loan review, accounting financial analysis, or similar work experience. The Credit Analyst III will generally possess an undergraduate degree in either the field of accounting, finance, real estate, business administration, or related field. The Credit Analyst III will generally have successfully completed financial statement, accounting, or similar coursework in addition to an undergraduate degree. The Credit Analyst III will generally have experience in larger size credits in excess of $1million.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Credit Card Specialist I
Summary: This position is responsible for assisting with the daily operations of the credit card department. Principal Accountabilities: Specific duties include, but are not limited to: • Answering incoming phones calls and responding to written correspondence • Researching outages on General Ledger accounts used by the department • Performing balance transfers per customer requests • Monitoring daily reports including: Foreign transaction report, Activity on accounts blocked report, Over limit report, ACH return items report, Outstanding temporary stolen blocked accounts report • Completing the Daily settlement reports with Fidelity Information Systems • Posting payments and adjustments to the credit cards • Responding to LiveCycle tickets • Checking the mail from customers and branches • Maintaining the credit card logs • Performing maintenance on customer credit card accounts • Researching customer inquiries regarding credit bureau reporting and bankruptcy case notifications • Credit Line Increases (logging and sending to underwriter, increasing limits upon underwriter approval) • Researching Bankruptcy notices and marking accounts as such in FIS • Completing the Fin/CEN reports for the Compliance department • Input new card to FIS for issue to customer
Qualifications:
Minimum Qualifications: The requirements listed below are indicative of the skills, knowledge and ability required for success in this position: • Must work well in a fast paced environment • Must be able to multi-task to meet deadlines • Must show strong initiative • Must be able to prioritize workload independently • Possess good organizational skills • Possess a substantial knowledge of guidelines, procedures and regulatory requirements for credit cards • Must possess the interpersonal skills to communicate with customers, vendors and fellow employees in a courteous and professional manner at all times • Must have strong familiarity and working knowledge of MS Excel software • Previous banking experience required • A minimum of a high school diploma
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main Steet
Kansas City, MO  64105
IRA Administrator
Summary: The IRA Administrator is responsible for providing daily support to internal and external customers regarding any IRA related issue/question, and responsible for reviewing accounts for proper setup and processing any exceptions. The IRA administrator is also responsible for ensuring proper tax reporting and reviewing year-end tax statements for accuracy. Principal Accountabilities: • Provide assistance to internal and external customers regarding IRA questions. • Process daily IRA work and review accounts for proper setup. • Prepare end of year tax corrections. • Monitor IRA account distribution requirements. • Prepare adjustments to IRA accounts as necessary.
Qualifications:
Minimum Qualifications: • Ability to work proficiently with software solutions used by the department. • Ability to communicate verbally and in written form effectively and professionally. • Must be self-motivated, be able to work independently and support the efforts of the other members of the Deposit Operations team. • Detail oriented. • Ability to adapt easily to change. • High School Diploma or equivalent. • A minimum of 3 to 5 years IRA experience, preferably in a financial institutions operations department. • Prefer candidates that have completed formal IRA training or certification.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main Steet
Kansas City, MO  64105
Image Transaction Balancer I
Summary: Using FIS VisionIP software Image Proof Balancer works with an assigned group of branches across all DFC institutions on a daily basis to assure quality and accuracy of POD transactions through the branch capture image process. Principal Accountabilities: • Monitor ImageEOD email group to ensure timely response to branch request • Perform data entry on Reject, Account and Amount Queues • Resolve out of balance conditions • Send email to appropriate branch for assistance with out of balance condition, as needed • Monitor personal run group continuously throughout the day to ensure timely resolution on any out of balance condition or image quality issue • Perform end of day searches: – account validation– identifies misread account numbers; – duplicate detect–identifies duplicate presentments and posting • Close run files timely to meet deadlines
Qualifications:
Minimum Qualifications: 10 key by touch Previous teller experience a plus Familiar with windows based programs Good communication skills both written and verbal Ability to work in a fast past team environment Deadline driven and dependable
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main St
Kansas City, MO  64105
Information Security/IT Governance
Summary: The Information Security Officer (ISO) leads and manages the company’s information security, incident response, disaster recovery/business continuity, IT risk management, vendor management, and IT governance areas. Person will establish and maintain a corporate-wide information security management program to ensure information assets are adequately protected. Candidate will identify, evaluate, and report on information security risks in a manner that meets compliance and regulatory requirements, and aligns with and supports DFC’s risk posture. The ISO will development and implement policies, standards, procedures and controls to ensure that the organization's practices remain observant to all pertinent laws, regulations, and industry standards. Must have ability to communicate audit, exam, and assessment issues with executive management, IT and business unit leadership, regulatory agencies, and audit firms. Principal Accountabilities: Information Security Officer: • Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program to ensure the integrity, confidentiality, and availability of information that is owned, controlled, processed, or is otherwise the responsibility of DFC and its affiliates. • Oversee information security and customer privacy program that includes management of risk assessments, service provider relationships, and incident response. Define and facilitate the information security and customer privacy risk assessment process, including the reporting and oversight of action plans to address findings. • Develop, maintain, and publish up-to-date information security policies, standards, and guidelines. Oversee the approval, training, and dissemination of security policies and practices. • Develop the long-term security strategic plan. • Establish methods and procedures to monitor for security incidents and events. • Develop, train, test, and refine an incident response plan for security incidents. • Manage security incidents and events to protect confidential information, corporate IT assets, intellectual property, and the reputation of our banks. • Ensure all security incidents are fully investigated and reported to executive management. • Recommend improved security controls, processes, and systems to prevent unauthorized access, use of, or changes to systems or data; and to ensure the privacy and confidentiality of information. • Submit reports to executive management and the Board of Directors relating to DFC’s (1) customer information and privacy program including the annual security program, annual security report, and related risk assessments; and (2) business continuity planning program. • Maintain, publish, and enforce IT security standards for IT and the entire company. • Design, coordinate, and oversee the conduct of risk assessments, vulnerability scanning, and penetration testing to protect the confidentiality, integrity, and availability of bank computer systems and networks. This includes conducting an IT Operations Risk Assessment and contributing to the enterprise risk assessment. • Create, communicate, and implement a risk-based process for vendor risk management, including the assessment and mitigation of risks that may result from partners, vendors, and other service providers. • Coordinate audit-related tasks such as ensuring the readiness of IT managers and their organizations for audit testing, and facilitate the timely resolution of audit and exam findings. • Create and adhere to the information security corporate budget. • Prepare security and risk management training material and present to all levels of personnel. • Coordinate security awareness program. • Manage the Security Information and Event Manager (SIEM) solution. • Manage the Vulnerability Scanning environment. • Assess, monitor, and provide recommendations on established security configurations of applications, systems, and network infrastructure. • Facilitate the development, review, and refinement of IT policies, guidelines, and standards; and conduct an annual review of policies with the Board of Directors and IT Steering Committee as appropriate. • Maintain, publish and enforce purchasing and asset management standards for the department, Dickinson Financial and affiliate banks. • Develop, maintain, and oversee the effective disaster recovery planning, policies, and standards to align with enterprise business continuity management program goals. Oversee and coordinate the development of implementation plans and procedures to ensure that business-critical services are recovered in the event of a disaster or security event. Provide direction, support, and internal consulting in these areas. • Regular attendance is required, working at the worksite during regular business hours and/or assigned hours. Relationships: • Member of the IT Steering Committee, Enterprise Risk Management Committee, and Business Continuity Planning Committee. • Serve as Chairman of the Information Risk Management Committee • Serve as IT Security Officer and Business Continuity Officer. • Server as HIPPA Security Officer
Qualifications:
Minimum Qualifications: • Bachelor of Science in a related field, with a combination of 10 years’ experience in the following areas: • Information Technology (IT) • IT security • IT risk management • IT governance • Auditing • Business continuity planning • A minimum of one security related professional certification is required (CISM, CRISC, CISSP) • Must possess excellent analytical, mathematical, and creative problem-solving skills. • Requires strong written and oral communications skills; communicate in terms to both technical and business associates • Knowledge and understanding or relevant legal and regulatory guidance from the FFIEC, PCI requirements, and common IT and information security management frameworks such as ISO 27001, ITIL, COBIT, and NIST. • Experience with technology contracts and formal vendor management. • Requires strong listening and interpersonal skills
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main Street
Kansas City, MO  64105
Loan Review Analyst III
Summary: The Loan Review Analyst III will perform reviews of bank's commercial loans to ensure compliance with established policies and standards. Principal Accountabilities: The Loan Review Analyst III will be able to perform the following tasks: • Performs reviews of bank's commercial loans to ensure compliance with established policies and standards with limited oversight. • Reviews complex loans with minimal supervision. • Analyze credit data and financial statements of individuals or firms to determine the degree of risk involved and the appropriate risk rating. • Generate financial ratios to evaluate customer’s financial status. • Prepares reports summarizing analysis and conclusions. • Presents results to senior management when assigned. • Review files for appropriate documentation. • Performs other reviews as assigned. • Responds to questions from loan officers and management. • May provide functional and technical direction to other staff members. • Assists to ensure department is meeting goals including meeting ongoing reporting deadlines. • Leads training and development on special projects and initiatives. • Mentor to Loan Review Analyst I and II. • Assists management in monitoring processes and work flow. Recommends changes for process improvement to increase efficiency. • Based upon review findings, assists in developing recommendations for improvement to the Board and Senior management. • In the absence of Loan Review Manager may act as Supervisor. • May serve as team leader for assigned projects. • Regular attendance required, working at the work site during regular business hours and/or assigned hours
Qualifications:
Minimum Qualifications: The Loan Review Analyst III will perform reviews of bank's commercial loans to ensure compliance with established policies and standards. Has extensive knowledge of commonly used concepts, practices, and procedures within lending and credit analysis. The Loan Review Analyst III will generally have five or more years of experience with loan review, credit analysis or similar work experience. The Loan Review Analyst III will generally possess an undergraduate degree in either the field of accounting, finance, business administration, or related field. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of assigned tasks with limited oversight. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. • Five or more years loan review experience. • Banking and financial analysis experience. • Strong working knowledge of Excel and Access. • Excellent written and verbal communication skills and the ability to summarize and present complex financial data in an organized, concise manner. • Must be able to work independently and have the ability to interact with coworkers, management, auditors and regulators.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main St
Kansas City, MO  64105
Marketing Coordinator
Dickinson Financial Corporation is a family-owned bank with a commitment to the long term success of people. Our two banks, Academy Bank and Armed Forces Bank, are great places for a career – not just a job. If you’re ready to join a small, but mighty, marketing team where you can make a real contribution in many capacities, then we should talk. As a part-time Marketing Coordinator, you will gain practical experience in the financial services industry and further develop your marketing expertise. Your areas of responsibility could include the following: • Perform website updates including copy changes, banner messages, etc. • Assist with Social Media marketing activities, such as loading stories and monitoring various social media platforms. • Manage collateral updates and coordinate changes with vendors, such as fee schedules, flyers, brochures, etc. • Oversee various vendor relationships that provide merchandising material distribution to bank branches • Manage Google My Business updates for bank branches • Manage calendar for and development of statement messages • Manage foundational email marketing requirements, such as requesting/loading lists and distribution. • Assist with Event Management including associate events.
Qualifications:
Requirements: • Bachelor’s degree in marketing, communications or related field of study • 2-3 years of Account Coordinator experience at a marketing or advertising agency • Experience with digital marketing platforms – email, social media, website content management systems (CMS) • Well-organized, detail-oriented, and able to handle fast-paced work environment • Proven ability to manage multiple projects and details, keep projects on-track, on budget and on-time • Strong written and verbal communication skills • Ability to display a high level of professionalism in both personal and online interactions
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
484 Nebraska Ave.
P.O. Box 500
Fort Leonard Wood, MO  65473
Military Asst Banking Center Manager III
Summary: The Assistant Banking Center Manager is responsible for running the branch when the branch manager is out of the office. Responsibilities include, but are not limited to, managing teller staff, managing sales staff, making sure everyone is updated on compliance, maintaining sales tracking and pipeline, scheduling both teller and sales staff, generating new accounts, and growing loan portfolio for the branch. The objective is to maintain customer satisfaction and to increase the profitability of the branch. This position is assigned to an office with 2500+ dda. Principal Accountabilities: • Managing staff during managers absence • Insure operational soundness of the banking • Staff Scheduling • Compliance Training • Fundamental understanding of sales management • Generate new accounts • Customer service / experience • Regular attendance required, working at the work site during regular business hours and/or assigned hours
Qualifications:
Minimum Qualifications: • Basic typing skills • Basic telephone skills • Experience with ten-key calculator • Basic knowledge of general office equipment, copier, fax, etc. • Basic computer proficiency • Ability to organize work with very little direction • Customer Service experience • Sales / Marketing Aptitude • Strong communication and coaching skills • Problems require analysis based on precedent
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
484 Nebraska Ave.
P.O. Box 500
Fort Leonard Wood, MO  65473
Military Banking Center Manager IV
Summary: The Military Banking Center Manager IV is responsible for the overall business operations of an assigned banking center. Responsible for managing a profitable banking center by supervising his or her team to generate sales and promote bank products to qualified customers with ethical oversight of bank operations and adherence to all procedures. Responsible for expense control in staffing and all banking center expenditures. Creates a positive work environment that provides superior customer experiences and Associate engagement. Provides positive leadership and establishes key priorities with strategic planning on the installation. Military Banking Center Manager IV is typically assigned to a banking center with greater than 2,000 demand deposit accounts. Principal Accountabilities: • Measures and manages sales at assigned location based on daily, weekly and monthly budgeted goals. • Markets bank products to target customers inside and outside the banking center by contacting potential customers, businesses and community/civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing customers to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with customers; cross selling new products that are relevant and beneficial to current bank customers. • Attends local functions and events primarily hosted by military groups located on the installation. Supports business development efforts outside the gates by targeting companies that can refer business to Armed Forces Bank, including real estate agents, home improvement companies, accountants, attorneys and local employers for Group Banking opportunities. • Identifies and pursues marketing opportunities around the installation. • Builds relationships with key decision makers and influencers at the installation, including, but not limited to, Commander, Bank Liaison Officer, AAFES/NEX Management (retail partner), MWR (Morale, Welfare and Recreation) and entities that provide financial education initiatives in support of financial readiness. Supports installation events and generates opportunities for programs that provide mutual benefit, such as Home Buying Seminars. Is aware of and compliant with the Operating Agreement for the installation. • Promotes banking center involvement in bank initiatives that support the Military Saves campaign and financial education, while also building materials to support nominations by Command for Distinguished Bank of the Year for the installation. • Identifies opportunities for increasing consumer loan business with emphasis on Mortgages, Home Equity Lines of Credit, consumer secured/unsecured loans and secured credit cards. • Manages multiple ATM locations in the market. Ensures ATMs are clean, loaded, operational, and located in a visible area with proper marketing to promote bank products to customers and non customers. Identifies and recommends placements for new ATMs as they may arise. • Supervises banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Conducts regular meetings and provides frequent feedback to Associates to develop Associates in the banking center. • Responsible for knowing, following and ensuring all banking center Associates’ adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all Associates. • Ensures customer experience is “fast, easy and personal” consistent with Company customer service standards. • Implements all banking center procedures and delegates same, as necessary, to ensure profitable and secure business, including conducting regular audits of teller drawers and vault, completing daily imaging, reviewing and approving select transactions to limit bank’s risk, ensuring accurate and timely completion of all logs, confirming operation of video cameras, and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs. • Ensures banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions, regular maintenance and cleaning of premises, adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for Associates to conduct banking business. • Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies. • Ensures confidentiality of customer and employee information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place to and functioning properly, including locks, video cameras, computer access and key access. • Understands, embodies, communicates and instills corporate initiatives and vision, including the six pillars of success. • Completes other specified duties as assigned. • Regular attendance required, working at the work site during regular business hours and/or assigned hours
Qualifications:
Minimum Qualifications: • Bachelor’s degree preferred. • 2+ years banking center experience. • 2+ years management/supervisory experience. • Sales or networking background preferred. • Proven track record of business development skills. • Strong written and verbal communication skills. • Basic math, counting, and cash handling skills. • High emotional intelligence with proven ability to motivate and coach others. • Must be able to multi-task and be comfortable with on-the-job training. • Proficiency with common computer programs, including Microsoft Office and email. • Thorough understanding of retail deposit and loan products. • Ability to be NMLS licensed and registered. • Ability to obtain clearance to be on military base(s).
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Part-Time
9207 Ruf Avenue
P.O. Box 620099
Fort Rucker, AL  36362

Part-Time
Main Bank - Building 37
P.O. Box 10069
Fort Irwin, CA  92310

Part-Time
3238 Guadal Canal Rd.
NAB Coronado, Building 18
San Diego, CA  92155

Full-Time
350 Hickam Ave.
P.O. Box 1448
Travis AFB, CA  94535

Part-Time
5122 Community Center Dr.
U.S. Air Force Academy
USAF Academy, CO  80840

Part-Time
3108 N. Boundary Blvd.
Bldg 926
MacDill AFB, FL  33608

Part-Time
320 Kansas Ave.
Fort Leavenworth, KS  66027

Full-Time
320 Kansas Ave.
Fort Leavenworth, KS  66027

Part-Time
5303 Ashby Avenue
Building 5303, Custer Hill
P.O. Box 2446
Fort Riley, KS  66442

Full-Time
131 Gold Vault Road
Fort Knox, KY  40121

Part-Time
484 Nebraska Ave.
P.O. Box 500
Fort Leonard Wood, MO  65473

Part-Time
484 Nebraska Ave.
P.O. Box 500
Fort Leonard Wood, MO  65473

Full-Time
484 Nebraska Ave.
P.O. Box 500
Fort Leonard Wood, MO  65473

Full-Time
Bldg 3452 Broidy Rd
Building 3452
Mc Guire AFB, NJ  08641

Part-Time
7800 Hampton Blvd.
Joint Forces Staff College, Bldg SC-400
P.O. Box 55041 (zip code for mailing 23505)
Norfolk, VA  23511
Military Personal Banker I
Summary: Military Personal Bankers are front-line associates who deliver solutions that help our clients achieve financial freedom and peace of mind. Military Personal Bankers achieve this vision by building professional relationships with clients and potential clients to understand their financial needs and to deliver valuable products and services to meet those needs. Successful Military Personal Bankers are enthusiastic about delivering excellent client service, understanding and promoting bank products to individuals and companies, conducting accurate banking transactions in a fast-paced environment, and working with a team to achieve individual and group goals. Many of our company leaders started out as Military Personal Bankers, and we continue to provide excellent opportunities to those interested in a career in banking. Principal Accountabilities: • Delivers Fast, Easy, and Personal client service consistent with company’s standards with each client and associate interaction. • Introduces and promotes consumer banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, facilitating table events, engaging potential clients in conversations about banking needs, and communicating with knowledge and positivity about the bank’s products. • Achieves specific sales goals on a daily, monthly, quarterly and annual basis. • Participates in daily sales huddles. • Supports financial education initiatives on the military installation. • Contacts clients via telephone to discuss bank products and services and conducts follow up calls with clients to ensure satisfaction and verifies product fulfillment. • Provides a broad base of financial services with the goal of earning 100% of the client’s business. • Performs banking transactions for clients , including cash transactions, cashing checks, assisting with deposits and withdrawals, issuing cashier’s checks and money orders, opening checking and savings account and assisting clients with obtaining other bank products, including credit cards and personal loans. • Assists clients with other banking services, including giving balances, answering questions about accounts, taking and resolving complaints, and assisting with on-line banking transactions and questions and assists clients in taking advantage of self-service options for these services, including enrollment in Mobile Banking and setting up text alerts. • Ethically conducts operational tasks related to protecting client and bank assets and related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. • Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates. • Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. • Leads by example in all areas including sales, referrals, customer experience, professional demeanor, and daily banking center operations. • Ad hoc duties as assigned • Regular attendance required, working at the work site during regular business hours and/or assigned hours
Qualifications:
Minimum Qualifications: • High school diploma or equivalent; • Strong verbal and written communications skills. • Strong attention to detail. • Excellent professional judgment. • 2-3 year’s work experience • Strong sales skills. • Strong customer service skills, including responsive to customer issues and concerns and able to resolve customer problems effectively. • Strong attention to detail and ability to complete work accurately. • Above average ability to think logically in order to analyze situations, resolve problems, and make sound decisions. • Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems. • Ability to calculate figures and amounts such as cash back and percentages. • Proficient in basic office skills/equipment, including computer, email, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products • Ability to work flexible schedules on an ongoing basis Preferred Qualifications: • Associate’s degree Personal Banker or teller experience • At least 1 year of experience in a sales-oriented position • At least 1 year of previous cash handling experience Work Environment: The following is intended to give an overview of the work environment requirements of the position, but is not an exhaustive list. • Work hours may vary based on the Banking Center hours of operation. Candidates must have the ability to work a flexible schedule. • Must be able to work at a rapid pace for long periods of time • Must be able to work overtime when necessary • Must be able to work on a military installation by successfully obtaining approval from the governing authorities through background checks and the vetting process
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Part-Time
Building 2017
San Diego, CA  92135
Personal Banker I
Summary: Personal Bankers are front-line associates who deliver solutions that help our customers achieve financial freedom and peace of mind. Personal Bankers achieve this vision by building professional relationships with customers and potential customers to understand their financial needs and to deliver valuable products and services to meet those needs. Successful Personal Bankers are enthusiastic about delivering excellent customer service, understanding and promoting bank products to individuals and companies, conducting accurate banking transactions in a fast-paced environment, and working with a team to achieve individual and group goals. Many of our company leaders started out as Personal Bankers, and we continue to provide excellent opportunities to those interested in a career in banking. Principal Accountabilities: •Delivers Fast, Easy, and Personal customer service consistent with company’s standards with each customer and associate interaction. •Sells consumer/small business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, engaging potential customers in conversations about banking needs, and speaking with knowledge and positivity about the bank’s products. •Achieves specific sales goals on a daily, monthly, quarterly and annual basis. •Develops and maintains relationships with business partners to maximize sales opportunities and achieve sales standards. Provides a broad base of financial services with the goal of earning 100% of the client’s business. •Performs banking transactions for customers, including cash transactions, cashing checks, assisting with deposits and withdrawals, issuing cashier’s checks and money orders, assisting with wire transfers, opening checking and savings accounts, and assisting customers with obtaining other bank products, including credit cards and loans. •Assists customers with other banking services, including giving balances, answering questions about accounts, taking and resolving complaints, and assisting with on-line banking transactions and questions and assists customers in taking advantage of self-service options for these services. •Ethically conducts operational tasks related to protecting customer and bank assets and related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. •Protects all customer information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates. •Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. •Ad hoc duties as assigned
Qualifications:
Educational Knowledge and/or Professional Experience: Required: This position requires the following educational and/or job experience: High school diploma or equivalent; Associate’s degree or higher preferred. Personal Banker experience preferred. Two to three years of other job experience; minimum of 1 year of sales experience preferred; minimum 1 year of cash handling experience preferred Strong sales skills. Strong customer service skills; responsive to customer issues and concerns and able to resolve customer problems effectively. Strong attention to detail and ability to complete work accurately. Lead by example in all areas including sales, referrals, customer experience, and daily banking center operations. Above average ability to think logically in order to analyze situations, resolve problems, and make sound decisions. Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems. Ability to calculate figures and amounts such as cash back and percentages. Work Environment: The following is intended to give an overview of the work environment of the position, but is not an exhaustive list. • Work hours may vary based on the Banking Center hours of operation. • Must be able to work at a rapid pace for long periods of time • Must be able to work overtime to the extent necessary and only after approval Physical Requirements: The work environment is typical of standard office and retail banking settings. The position is medium work, exerting up to 35 pounds of force occasionally, and worker stands most of the time, including for processing customer transactions and direct marketing activities, but position requires some sitting, including for meetings and computer work. Associate will frequently stand or walk throughout different areas of banking center and when conducting outside sales act ivies. Standing and walking may be required for sustained periods of time for moving from one work site to another both inside and outside the banking center and for conducting banking transactions. Periodic driving for outside sales activities and training. Reaching may be required involving extending arms in any direction. Office equipment, such as a computer and telephone will be used, requiring the use of hands and fingers to manipulate a keyboard or keypad. Visual ability to read a computer screen or written documents is necessary. Speaking ability to express or exchange ideas; impart oral information to customers, coworkers, or to the public; or convey detailed or important spoken instructions by means of the spoken word is required. Hearing is necessary to receive detailed information through oral communication.
Our Personal Banker positions start at $11.50 per hour with the opportunity to earn $11.75-$12.50 per hour after one year of service depending on performance. In addition to the hourly rate of pay, Personal Bankers can earn incentive pay starting the first of the month following 30 days of employment. We actively promote from within, providing career advancement and increased earning potential. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main St
Kansas City, MO  64105
Service Desk Analyst
Summary: Utilizes Service Management software to provide technical assistance to system users. Principal Accountabilities: • Answers inquiries via company’s internal Service Management software concerning system operation. Diagnoses system hardware and software, and end user issues. • Provides centralized support through Novell’s ZENWorks application. • Assist in enforcing PC Hardware and Software Purchase Standards for the department, Dickinson Financial and Affiliate Banks. • Install software packages per pre-identified procedures as needed. • Installs hardware and peripheral components such as monitors, keyboards, printers etc on user’s premises
Qualifications:
Minimum Qualifications: • Bachelor Degree in Information Technology or related field. Actual technical experience can be substituted for education. • Must have experience providing customer service in a technical environment. • Must have experience using various computer applications. • Must be able to follow pre-determined procedures and processes. • Prior banking experiences a definite plus. • Able to perform basic and advanced technical troubleshooting
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
Kansas City, MO  64105
Treasury Management Sales Officer
Summary: Responsible for growing treasury management fee income by sourcing and selling to new and existing treasury management clients. Sources new bank clientele through new prospects and existing customer base, businesses, community and civic organizations. Promotes bank’s products and services in the local community. Provides business clients with fee-based financial solutions that meet their needs. Proactively works with commercial bankers in the business banking and commercial client segments. Principal Accountabilites: • Partner with business banking and commercial bankers to identify prospect/client needs and participate in various aspects of client management, including calling via conference call and relationship reviews for clients with fundamental cash management needs • Manage book of business to deepen existing relationships through proactive identification of integrated solutions to unmet client needs • Support bankers in identifying opportunities for clients and prospects • Proactively develop business through own calling efforts • Develop and maintain relationships with Centers of Influence (COI’s) within the community • Travel to markets to conduct in-person client calls as needed • Actively call on business prospects to offer bank products and services • Upon completion of set ups, conduct ongoing follow up with bankers or clients to ensure needs are being met, communicate with respective partners, for example, the fulfillment and operations team, reporting back to bankers on results and on any client needs identified during servicing • Maintain an active and accurate pipeline of treasury management and depository business • Consistently achieves established financial goals • Work with treasury sales support team and traditional retail banking team to ensure needs of small business clients are met • Team with field cash management specialists and RMs to manage and grow the regional book through effective referrals and teaming to service the clients • Understand, communicate and instill corporate initiatives and vision • Ensure an engaging and positive customer experience and effective resolution to customer issues • Act with sense of urgency to respond to client and partner requests to maximize trusted advisor status • Manage various strategic initiatives to meet company objectives • Complete additional tasks as assigned • Regular attendance required, working at the work site during regular business hours and/or assigned hours
Qualifications:
Minimum Qualifications: • Five years of cash management sales experience • Proven track record of cash management and/or specialty finance sales success • Strong written and verbal communication skills • Strong presentation skills • Independent thinking and problem solving skills • Sales and marketing aptitude • Bachelor’s degree or core competency in a related field • The ability to travel to various locations throughout the assigned geographic territory to call on clients and meet their needs, as required • Ability to use common computer programs (i.e. Windows, MS Office, Email, etc.) Preferred Skills: • CTP Certification • Networking background
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

Full-Time
1111 Main Steet
Kansas City, MO  64105
Treasury Mgmt Support Specialist II
Summary: Located in Downtown Kansas City, MO, the Treasury Management Support Specialist (II) is an integral part of a fast-paced work atmosphere dedicated to delivering exemplary operations and service to the bank’s business clients. They verify and process requests including the setup and maintenance of all treasury management products and are instrumental in maintaining corporate relationships. The Treasury Management Support Specialist (II) partners with internal departments such as commercial lending, deposit operations, and the call center ensuring clients’ needs are met. This representative troubleshoots incoming and escalated calls, which may require solutions of a semi-technical nature. Principal Accountabilities: • Responsible for daily support of treasury management products including remote deposit capture, ACH, wires, and electronic banking. • Responsible for the implementation of treasury management products which may include training of the client. • Research, resolve, and respond to inquiries of a moderately complex and technical nature from internal and external customers alike. • Become Subject Matter Expert on multiple products and ensure established service levels are adhered to and proper tracking is completed. • Provide product support and education to clients and bank staff. • Communicate to clients regarding new functionality, enhancements or changes to products benefiting or affecting the customer. • Display working knowledge of all treasury management products and services and how they integrate with the rest of the bank. • Recognize opportunities to recommend additional products and services to clients as they present themselves. • Adhere to all departmental policies and procedures.
Qualifications:
Minimum Qualifications: Previous financial services or business banking experience Well organized and ability to work in a fast-paced environment. Proven customer service skills Ability to prioritize work on a daily basis to meet deadlines Excellent oral and written communication skills Strong attention to detail Exhibit advanced problem solving skills and techniques Proficient in Microsoft Excel College course work is a plus
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
 

We are looking for employment candidates who are professional, diplomatic, and courteous. Experience preferred.

We offer:
  • Medical Insurance
  • Group Life Insurance
  • Short and Long Term Disability Insurance
  • "401 K" Retirement Plan
  • Paid Holidays
  • The bank offers a Checking Account
Armed Forces Bank is an Equal Opportunity Employer M/F/D/V

Armed Forces Bank is part of a military banking group that specializes in military banking and serves Army, Air Force, Navy, and Marine communities throughout the United States. We operate full-service branches inside the Main Exchange on most of these installations. These branches offer 7-day-a-week banking and are open during Exchange business hours.
Armed Forces Bank Participates in E-Verify

N O T I C E :
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


Armed Forces Bank will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, Armed Forces Bank is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Armed Forces Bank may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, Armed Forces Bank uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.

If you believe that Armed Forces Bank has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

For more information on E-Verify, please contact DHS at 1-888-464-4218.