Package Delivery Scam Messages: What to Do

Fake delivery notifications are becoming a growing threat to online shoppers, and scammers know it! Everyone is expecting a package nowadays, which makes package delivery scams a perfect trap. Specifically, criminals are sending UPS/FedEx/USPS alerts, claiming there’s a “problem” with your shipment. But how can you tell if a package delivery text is legitimate? And what happens if you click a fake package delivery link? Keep reading to find out.

Package Delivery Scam Meaning

A package delivery scam usually starts with a fake text message or email, pretending to be a trusted delivery service. The communication might say “there’s an issue with your package,” or you “missed a delivery” and “owe a shipping fee.”

This tactic is a form of “smishing” (SMS phishing), and the goal is to deceive you into clicking a link that steals your personal data, login details, or bank information.

Examples of fake package delivery scam text messages:

 

How to Tell if a Package Delivery Text is Fake

Recognizing the difference between a fake delivery notice and a real one isn’t always straightforward. However, delivery scam notifications often share these warning signs:  

• Unexpected Messages: Unless you have specifically requested delivery updates for this particular shipment, USPS will not send texts or emails. If you receive one, it’s fake.
• High-Pressure Tactics: Fraudsters use urgent phrases like “immediate action required” to trick you into responding quickly. Real delivery services don’t pressure their clients.
• Request for Sensitive Data: Legitimate delivery services will NEVER ask for your personal or financial information to complete a delivery.
• Embedded Links: Does the text message have a link? Then it’s a smishing attack. Authentic USPS and FedEx text messages don’t include links for package tracking or payment updates.
• Spelling and Grammar Errors: Professional delivery companies maintain high standards in their communications. If a link or message contains a typo or bad grammar, it’s a red flag.

HELPFUL TIP: If you find yourself wondering “Is this delivery text legit?” or “Could this UPS/FedEx/USPS text be a scam? — trust your instincts. The deceptive messaging is likely fraudulent.

Risks of Clicking the Link in a Package Delivery Scam Text

Clicking a questionable package delivery URL creates some serious issues. It can expose you to scams and risk your cybersecurity. Here’s how:

• Fraudulent Websites: The link will redirect you to a phony website that closely resembles the official site of a legitimate delivery service.
• Breached Personal Info: When you engage with a fraudulent site or enter any information, your personal and financial data could be exploited for identity theft, unauthorized accounts, and other fraud attempts.
• Malicious Software: In certain cases, clicking the fake package delivery link will install harmful software on your device.
• Stolen Money: By sharing your card or bank details, it gives scammers the chance to make charges without your permission and take your funds.

What to Do if You Give Your Information During a Package Delivery Scam

Did you accidentally open the link? Keep calm and act fast!

• Alert Your Bank: If you disclose financial information, contact your bank right away. Explain the situation so they can monitor your account for suspicious activity and safeguard your hard-earned money.
• Update Your Passwords: Change your passwords for the compromised account. If you also use that password elsewhere, update those accounts too!
• Watch Your Financial Accounts: Regularly review your bank statements, credit card activity, and credit reports for unauthorized transactions. Continue monitoring over the coming months (not all fraudsters act right away).
• Submit Official Reports: To protect others from falling victim to the same scam, file a report with the relevant agencies (outlined below).

How to Report Package Delivery Scams

You can strengthen your case against scammers by reporting the threat to multiple parties. Cover your bases by starting with:  

• Shipping Services: Whether you received a suspicious USPS scam text link, a FedEx scam email, or a fake UPS delivery alert, you should notify the delivery service by forwarding a screenshot of the fake communication. (Contact Information: spam@uspis.gov, fraud@ups.com, abuse@fedex.com, phishing@dhl.com).
• Credit Bureaus: Reach out to Equifax, Experian, and TransUnion to place a fraud alert on your credit profile. This requires lenders to verify your identity before approving new credit or loans, preventing criminals from opening unauthorized accounts in your name.
• IC3 (Internet Crime Complaint Center): The IC3 serves as the FBI’s central hub for reporting online fraud. Submit a complaint at ic3.gov, where you should provide details about the scam, including loss of money and screenshots of the communications.
• FTC (Federal Trade Commission): The FTC monitors scam trends and advocates for consumers. You can report the package delivery text message at 1-877-FTC-HELP or reportfraud.ftc.gov.
• Armed Forces Bank: If you are an Armed Forces Bank client, report scams logging into either Mobile Banking* or Online Banking and sending a secure message. You can also call our Client Care line at 888-929-2265 (Monday – Friday. 8:00 AM - 7:00 PM, Central).

Main Takeaways for Fake Package Delivery Text Messages

Package delivery scams are common, and fraudsters are getting more creative each day. But if you stay alert and act quickly, you can protect your money and your information. Remember these key takeaways:

• Pause and think before you click any links.
• If you are unsure, go directly to the delivery service’s official website yourself.
• Forward suspicious text messages and emails to the right authorities.
• Contact Armed Forces Bank if you suspect your financial information has been compromised.

Trust your gut. If something doesn’t feel right, it probably isn’t!

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